Do you want a tremendous opportunity in a fast-growing, high-energy company? The Impact Partnership, LLC is a leading distributor of Annuities and Life Insurance products. We are an advisor development company with an in-house New York style-advertising agency, ten radio studios and a full-scale, state of the art television studio. We are a growing team of great people looking for a high energy, positive, motivated, hardworking, and career-oriented professional. At Impact Partnership, we look for teammates who exemplify our company values: positivity, excellence, grit, get it done mindset, invested and coachable. If you have a great attitude, want to engage your competitive spirit and be coached by the best, apply to talk to us today. We are building an all-star team!
Position Highlights
As the Front Office Receptionist, you will be the first point of contact for our internal team, advisors, potential clients, and visitors. Your role is crucial in setting a positive tone and creating a welcoming environment. The ideal candidate will have a service-oriented attitude, high energy, and strong customer service skills. You will also support the Events team, managing advisor in-office visits and contributing to the overall success of our operations.
Key Responsibilities
- Manage and operate the telephone system, handling all incoming calls professionally and efficiently.
- Maintain and manage office voicemail, ensuring timely responses.
- Collaborate with department leaders to improve call connections and communication processes.
- Act as a strategic partner for the Events team, assisting with in-office advisor visits
- Ensure that break areas are consistently well-stocked with necessary supplies and maintain a clean and organized environment.
Qualifications
- 1-3 years of experience in a reception role, with a focus on delivering excellent client service.
- Proficiency in Microsoft Office tools and the ability to quickly learn and adapt to specialized software.
- Strong ownership of work and processes, demonstrating accountability and a proactive approach.
- Excellent written and verbal communication skills, with a strong follow-through, sense of urgency, and the ability to build relationships and solve problems.
- Ability to handle multiple tasks in an organized and efficient manner.
- Highly self-motivated with a positive, can-do attitude.
Education & Experience
- High school diploma or equivalent required.
Benefits
The company offers a positive and upbeat work environment; Medical, Dental, Vision, FSA (flexible spending)/Dependent Care, STD (Short Term Disability), Life Insurance, 401k (match), Paid Parental Leave, Holiday Pay and a very generous PTO (paid time off) benefit. After 90 days of employment ability to work remotely (hybrid schedule).
EEO Statement
Impact Partnership LLC is an Equal Opportunity Employer. It is the policy of the company to provide equal opportunity for all teammates and applicants for employment without regard to race, color, creed, religion, gender, sexual orientation, national origin, age, marital status, mental or physical disability, pregnancy, military or veteran status, or any other basis prohibited by state or federal law. All employment is decided on the basis of qualifications, merit, and business need.
